Shipping Policy
Delivery Overview
| Region | Processing Time | Delivery Time | Delivery Method | Shipping Fee |
|---|---|---|---|---|
| United States | 1–3 days | 3–9 days | UPS & FedEx | Standard: Free |
| Canada | 1–2 days | 2–8 days | UPS & FedEx | Standard: Free |
Shipping Details
Shipping to US
- Shipping is available within the Contiguous 48 U.S. states and Washington, D.C.
- Free standard shipping applies to eligible orders within these regions.
- We primarily ship via UPS and FedEx.
- Exclusions: Alaska, Hawaii, Puerto Rico, Guam.
- We do not ship to PO Boxes, APO, or FPO addresses.
Shipping to Canada
- Currently, only selected products are available for shipping to Canada.
- Eligibility depends on product type, size, and warehouse availability.
- If a product is eligible, the option will appear:
- On the product page (“Ships to Canada & US”)
- At checkout after entering your address
Shipping Schedule
- Orders are processed Monday to Friday (excluding holidays)
- Orders placed on weekends or holidays will be processed on the next business day
Sales Tax Calculation
Sales tax will be automatically applied based on your shipping address during checkout. The tax rate is determined by state and local regulations in your delivery location.
Order Verification
To ensure a smooth processing of your order, our customer service representative may reach out to you for order and billing verification. Failure to establish contact may result in a delay in order processing. To avoid any delivery delays, we kindly request you to carefully review all the information provided during checkout.
Can I Change The Delivery Address For A Paid Order?
If your order has not yet been shipped, we can assist you in changing the delivery address. To request a change, please contact us at support@pamapic.com, and we will respond to your inquiry within 24 hours on weekdays.